I am writing to let you know that Katepal remains open for business during this uncertain time following the COVID-19 outbreak.
Our aim is to continue to provide a high level of service to our customers. However, the surge in demand for products and restricted working measures have resulted in unforeseen delays in the warehouse and on deliveries. We are still operating whilst following all government regulations, but please bear with our small team as dispatch and shipping may not be within our usual delivery times.
We would like to take this opportunity to apologise for any inconvenience this causes and appreciate your continued support and understanding during these difficult times.
Should you wish to discuss an enquiry please email firstname.lastname@example.org in the first instance and we will endeavour to respond as quickly as possible.
Best wishes and take care from all at Katepal Products UK Ltd.